1. Introduction and General Terms
2. What information will you collect about me?
3. How will the you use the information you collect about me?
4. When will you contact me?
5. Will I be contacted for marketing purposes?
6. Will you share my personal information with anyone else?
7. Offensive or inappropriate content on our website
8. What if I am aged 18 or under?
9. How long will you keep my personal information?
10. Can I find out what personal information you hold about me?
11. What if I am accessing your website from outside the UK?
12. Changes to our Privacy Policy
13. Cookies Policy
14. Contacting us about this Privacy Policy

1. Introduction and General Terms

We are committed to protecting your personal information when you are using our services. This Privacy Policy relates to our use of any personal information you provide to us through the footballadvisers.com website.

In order to provide you with the full range of Football Advice services, we are sometimes required to collect information about you.

This privacy policy explains the following:

• what information we may collect about you;
• how we will use information we collect about you;
• when we may use your details to contact you;
• whether we will disclose your details to anyone else;
• your choices regarding the personal information you have provided to us;
• the use of cookies on the website and how you can reject these cookies.

As set out above, we are committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws").

The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. What information will you collect about me?

When you sign up to participate in or receive a service from our website, such as membership, we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth.

By entering your details in the fields requested, you enable Football Advisers and its service providers to provide you with the services you select.

We also use cookies (see paragraph 12 below for details) and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

3. How will the you use the information you collect about me?

We will use your personal information for a number of purposes including the following:

• for "service administration purposes", which means that we may contact you for reasons related to the service you have signed up for, as set out in paragraph 4 below (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance);
• to contact you about a submission you have made to the website.
• to personalise the way our content is presented to you.
• IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
• to analyse and improve the services offered on our website. e.g. to provide you with the most user-friendly navigation experience.

4. When will you contact me?

We may contact you:

• in relation to the functioning of any service you have signed up for in order to ensure that we can deliver the services to you;
• where you have opted to receive further correspondence;
• to invite you to participate in surveys about our services (participation is always voluntary); and
• for marketing purposes where you have specifically agreed to this (see paragraph 5 below)

5. Will I be contacted for marketing purposes?

We won't contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.

6. Will you share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law.

7. Offensive or inappropriate content on our website

If you post or send offensive, inappropriate or objectionable content anywhere on or to our website, or otherwise engage in any disruptive behaviour on our website, we may use your personal information to stop such behaviour.

8. What if I am a user aged 18 or under?

If you are aged 18 or under, we do not wish you to use our website, services or information. Gambling is illiegal for anyone under 18 in the UK, and 21 in many other countries.

9. How long will you keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with us.

10. Can I find out what personal information you hold about me?

Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer, Email service@footballadvisers.com

11. What if I am accessing your website outside the UK?

This is completely ok, our services can be effectively used by anyone in the World, however we ask that you only use our services if it is permitted by law in your country.

12. Changes to our Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to our website. The date of the most recent revisions will appear on this page.

13. Cookies Policy -Information the website collects from you

a. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the bbc.co.uk features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to bbc.co.uk, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How does you use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went to our fixtures pages, we might find this out from your cookie and fixture information on your second and subsequent visits.

We also use a number of independent measurement and research companies. They gather information regarding the visitors to our site on our behalf using cookies, log file data and code which is embedded on our website. We use this type of information to help improve the services we provide to our users. We strictly require that this information is not to use any information for their own business or other purposes (see paragraph 6 above).

c. Our cookies and how to reject cookies?

You can reject cookies by changing your interent options to block cookies. Information can be found on your browsers Help Section.

14. Contacting us about this Privacy Policy

If you have any questions or comments about this Privacy Policy please contact;

Customer Services

(Email: service[AT]footballadvisers.com).